Shipping/Return/Refund

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email [email protected] to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Briteyes.com
Returns Department Tracking #
3920 Wilshire Blvd
Los Angeles, CA 90010
3. Include in your package a signed letter stating the reason for your return and the original receipt.

Payment Policy
Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover)

Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Shipping Policy
Turnaround
All orders are shipped within 48 hours Monday – Friday 9am – 5pm.

Carriers
We use the following carriers to deliver our orders:
USPS

Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.